ENJOY LIFE & KEEP CHARGED

Keep your devices charged with PowerMate. Did you know that while you are charging your device, you are investing in a green future? Download the PowerMate app now!

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App
Discover

Download the PowerMate app to discover your nearest PowerMate Station. The PowerMate Stations are located in your favorite venues in world. Don’t hesitate to visit a new venue, and discover a new experience.

Scan

Scan the QR code with your PowerMate app, and a power bank pops out. Ready to go!

App
App
Return

Pick any PowerMate Station to return your power bank. The perfect moment to have a coffee in that trendy bar, or to enjoy your food in that new local restaurant.

Scan

Scan the QR code with your PowerMate app, and a power bank pops out. Ready to go!

App
Extra revenue

Customers stay longer, while their device is charging. You can attract new customers, and you get a share of the income.

Grab attention

By hosting a PowerMate Station, your venue will have a personal page on our app. Every happy user can see which prime venues are nearby. A great way to discover a city, and to increase customer traffic​.

Happier customers

PowerMate Station, an added value for your venue. Customers can charge their smartphone, tablet, PC, or other device while enjoying life. No stress, we’ve got your back.

Reduced burden on staff​

Reduce burden on the staff resulting from customers searching a plug or outlet for their device.

Frequently Questions Answer

Get your power bank now and start to enjoy your day with PowerMate! Charge your device on the go with our shared power banks. Discover.Scan.Charge.Enjoy

Download the PowerMate app, and follow the 4 simple steps:

* Discover in the app all your nearby stations, it’s the perfect moment to discover your city.

* Scan the QR-code on the PowerMate Station, follow the instructions and get your power bank.

* Charge your device on the go and enjoy your day.

* Return your power bank to any PowerMate Station.

Email: powermate.service@gmail.com
 Contact Us
How much does a Power bank cost?

The rental fee is 198 IDR an hour or 500 IDR a day(plus tax). A temporary hold of 2500 IDR will be placed at rent start. 2500 IDR will be charged for failure to return on the go charger. Each PowerMate power bank can be kept up to a maximum of five (5) days. For PowerMate kept more than five (5) days, it will be deemed as overdue, you will be charged fee 2500 IDR，and it is yours to keep The power bank can be charged with a computer, or a standard Micro USB cable plugged into a power outlet.

How do I rent a powerbank?

DThere is a QR code on every machine. Scan the code with the camera app on your phone and you will be guided through the link to the Genie Charger app, Set up your account, choose your payment method according to the instructions. A powerbank will pop out after a successful payment and you can take it out and start charging.

Where are the cables of the powerbank?

The grey cables are set on the obverse side of the powerbank. There are 3 types of cables: Apple, Type-C, micro USB. Please select properly.

Which phone models can the powerbank be used with?

Our powerbanks are equipped with 3 types of cables and wireless charging, covering a great amount of mobile phone models in the market.

Why is the powerbank not charging?

A) Sometimes our powerbanks may be uncharged due to poor contact. If you happen to rent an uncharged powerbank, please insert the back within the free time and rent another one. No extra cost will be conducted.
B) Please make sure the power button on the side is showing a blue light. If it is not press the orange button to turn the device on and plug in your phone to activate the charge.

How long will it take to refund deposit or withdraw balance?

All our payments are processed by third party online payment company. When the rental time begins the payment is AUTHORIZED not charged. On returning the device the amount of time the charger was used is calculated and that amount is CAPTURED as and charged. The initial authorization only hold the total purchase amount until the transaction is complete at which time the total of the transaction is captured and deducted from your account.

How do I return the powerbank?

Tuck the cables into the channel securely and insert the side of the powerbank with metal chips into an empty socket till it reaches the bottom and stabilized.